Erase the line between
physical and digital.
True omnichannel is not just syncing stock once a day. It requires a central ledger that processes online orders and physical register sales in real time, enabling seamless BOPIS and Ship-from-Store workflows.
Online Channels
RC:Storefront, Amazon, Shopify
RC:OMS
The Central Ledger
Physical Stores
RC:POS Registers
Unlock modern fulfillment workflows.
Buy Online, Pick Up In Store (BOPIS)
Customers can view real-time store inventory on your RC:Storefront. When an order is placed for pickup, the specific store's RC:POS terminal is immediately notified to pick and pack.
Ship from Store
Turn your retail locations into micro-fulfillment centers. RC:OMS routing rules can automatically route online orders to the physical store closest to the customer for cheaper, faster shipping via RC:Ship.
The BOPIS Workflow.
True Buy Online, Pick Up In Store requires sub-second latency between your website and your physical registers.
Customer Browses
RC:Storefront queries the RC:OMS API to check if the SKU is in stock at the local store.
Order Placed
RC:OMS debits the specific store's ledger, ensuring a walk-in customer cannot buy that item.
Store Picks
The RC:POS terminal at the store chimes with a pick-and-pack alert for the cashier.
Stop disappointing walk-in customers.
When online and offline share a single inventory pool, overselling becomes your biggest risk. Our double-entry ledger architecture makes overselling mathematically impossible.
True Omnichannel Requires True Sync
Eradicating Data Silos across physical and digital retail.
Eradicating Data Silos
"Omnichannel is a marketing buzzword that often hides a terrifying operational reality: data silos."
For most brands, 'omnichannel' is a marketing buzzword that hides a terrifying operational reality: the physical store POS and the ecommerce website don't actually talk to each other. They rely on nightly batch scripts or manual CSV uploads to reconcile inventory and sales data.
This creates massive friction. When a customer buys the last jacket in your physical store, the website might still show it in stock for hours until the nightly sync runs. A customer online purchases it, and you are forced to cancel their order the next morning. This data silo destroys the customer experience and artificially limits your sales velocity.
RC:POS and RC:Storefront both natively connect to the central RC:OMS ledger. There are no batch scripts. A sale in a Mumbai physical store decrements the global available inventory instantly, preventing a customer in Delhi from purchasing that out-of-stock item online seconds later.
Unlocking BOPIS and Ship-from-Store
Once your physical and digital channels are perfectly synced through a central ledger, you unlock the holy grail of modern retail logistics: utilizing your physical stores as micro-fulfillment centers.
RetailCoder allows you to implement true Buy Online, Pick Up In Store (BOPIS). Because the inventory is perfectly accurate, a customer can purchase online and walk into the store 15 minutes later to collect their item. The RC:POS terminal alerts the store associate instantly to pick and pack the order.
Furthermore, our Ship-from-Store logic allows the RC:OMS routing engine to assign ecommerce orders to the physical store closest to the customer, dramatically reducing last-mile shipping costs and transit times compared to shipping from a central warehouse.